Optimize Your Call Center With Real-Time Analytics

Yes! Leado seamlessly connects with all major platforms including Five9, Genesys, Cisco, and Avaya. We also offer API access for custom integrations with your CRM (Salesforce, Zendesk) or helpdesk tools.

Yes! We provide comprehensive training for your team. This includes live onboarding sessions, detailed documentation, video tutorials, and ongoing support to ensure your team can use Leado effectively from day one.

Yes, you can fully customize your dashboard in Leado. Add, remove, or rearrange widgets, choose from different layouts, and personalize views for each team member. This flexibility ensures your dashboard fits your unique workflow and business needs.

Leado can be deployed in minutes. Simply sign up, connect your existing systems, and follow our guided onboarding process. Most teams are up and running the same day—no complex setup or IT resources required.

Yes, Leado provides real-time analytics. You can monitor call volumes, agent performance, and customer sentiment as they happen, enabling you to make data-driven decisions instantly and optimize your call center operations in real time.

Absolutely. Leado uses end-to-end encryption, is SOC 2 and GDPR compliant, and stores your call data securely in the cloud. Only authorized users can access your information, and we follow industry best practices to ensure your data is always protected.

Leado provides 24/7 customer support via live chat, email, and phone. Our team is ready to assist with onboarding, troubleshooting, and best practices to ensure your call center runs smoothly.

The free trial gives you full access to all features in your chosen plan for 14 days. You can explore dashboards, integrations, analytics, and support—no credit card required. At the end of the trial, you can choose a plan or cancel anytime.

Leado is built for call centers of all sizes—from small teams to large enterprises—seeking to improve efficiency, agent performance, and customer satisfaction. Whether you handle inbound, outbound, or blended operations, Leado provides the tools and analytics you need to succeed.

Leado securely stores call recordings in the cloud with end-to-end encryption. Storage limits depend on your plan, and you can access, download, or delete recordings anytime. We comply with GDPR and industry standards to keep your data safe.