Simplify Support with Leado HelpDesk

Manage tickets, respond faster, and keep customers happy — all from one intuitive platform.

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4.9

15k+ reviews

10K+

Tickets Resolved Daily

98%

User Satisfaction

100+

Integration Options

24/7

Global Support

Trusted by Teams Worldwide

What is Leado HelpDesk?

A complete customer service suite for growing teams.

Leado HelpDesk centralizes support communication across email, chat, and social. Automate repetitive tasks, route tickets intelligently, and track performance — all in real time.

Intelligent ticket automation

Performance analytics in real time

Faster response & resolution workflow

Centralized Inbox for all support channels

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Powerful Features. Seamless Support.

Everything your team needs to deliver fast, efficient, and personalized customer support — all in one unified platform.

Smart Routing

Automatically assign tickets based on issue type or workload.

Unified Inbox

Manage emails, chats, and social messages from one place.

Real-Time Collaboration

Internal notes and agent chat streamline teamwork.

Insight Reports

View agent performance, resolution time, and customer trends.

See Leado in Action

Track conversations, monitor SLAs, and resolve faster — all from one clean dashboard.

Real-Time Metrics
Always know how your team is performing at a glance.
SLA Tracking
Always know how your team is performing at a glance.
Custom Views
Filter by agent, channel, priority, or customer segment.

Effortless Integrations

Connect Leado with your favorite tools — no code, no hassle.

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What Users Are Saying

Hear how Leado is transforming support for real businesses.

Leado HelpDesk has completely streamlined our support operations. The unified inbox and real-time dashboard help our team stay aligned and resolve issues faster. We’ve reduced our average response time by nearly 40%.

Rachel Nguyen

Growth Marketing Lead, BrightDash

I love how easy it is to automate ticket routing and follow-ups in Leado. It saves our agents hours every week and has improved our SLA compliance dramatically. It’s a must-have for scaling support.

Michael Brooks

Senior Digital Strategist, Amply Media

Leado’s integration with Slack and our CRM means our support team never misses a beat. Internal collaboration is smoother, and we’ve seen a noticeable uptick in customer satisfaction since switching.