Support

Creating an account is simple. Click the "Sign Up" button on our homepage, enter your email address, create a secure password, and follow the on-screen instructions. You may need to verify your email and complete identity verification for full access.

Yes, your crypto is secure on our platform. We use industry-leading security measures including multi-signature wallets, cold storage for the majority of funds, end-to-end encryption, and regular security audits. Additionally, we offer two-factor authentication (2FA) and withdrawal whitelist features to further protect your assets.

If you lose access to your account, click the "Forgot Password?" link on the login page and follow the instructions to reset your password. If you no longer have access to your email or need further assistance, please contact our support team. We may require identity verification to help you recover your account securely.

To withdraw your crypto, log in to your account & navigate to the "Withdraw" section. Select the cryptocurrency you wish to withdraw, enter the destination wallet, specify the amount, & follow the on-screen instructions. Make sure to double-check the address, as crypto transactions are irreversible. Withdrawal requests may require email or 2FA confirmation for security.